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Puert @
Single portal for remote entry of procedures

Puert @ is our solution for remote procedures through a fully configurable web computing platform with modern technology, which allows linking organizations / companies with citizens / clients so that they can access with simplicity, integrity and transparency to a virtualized digital service of procedures and information according to their condition and need, allowing control and monitoring in real time of access to procedures by the interested parties and generating the necessary knowledge to support management with adequate decision-making.

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Characteristics

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  • Single user controlled through authentication services

  • Accessible from any device

  • Control and integration of procedures and permits based on predefined rules

  • Procedures and information On-Line and On-Time

  • Information on all activities carried out, highlighting:

    • Start and end of the process and each of its phases

    • Users who executed each activity

    • Interactions between the organization / company and the citizen / client, for the completeness of the procedure

  • Integrable with expert systems used by the organization, such as:

    • Electronic Payment Systems

    • GIS systems

    • Document management systems or electronic files

    • Shift management systems

    • BPM (Business Process Management) tools

  • Agility in the implementation of procedures based on definitions, based on its configuration capabilities by parameters

Profits

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  • Minimizes the presence of the citizen / client in the organization for all types of procedures

  • Maintains direct and constant communication on the evolution of the request

  • Provides a service that promotes transparency in public management

  • It has real information, in real time, to improve management

  • Guarantees compliance with the defined process in all its stages

  • Simplifies usability for the citizen based on a homogeneous design for all procedures

© 2019 made by Synvelt SRL.

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