Puert @
Single portal for remote entry of procedures
Puert @ is our solution for remote procedures through a fully configurable web computing platform with modern technology, which allows linking organizations / companies with citizens / clients so that they can access with simplicity, integrity and transparency to a virtualized digital service of procedures and information according to their condition and need, allowing control and monitoring in real time of access to procedures by the interested parties and generating the necessary knowledge to support management with adequate decision-making.
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Characteristics
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Single user controlled through authentication services
Accessible from any device
Control and integration of procedures and permits based on predefined rules
Procedures and information On-Line and On-Time
Information on all activities carried out, highlighting:
Start and end of the process and each of its phases
Users who executed each activity
Interactions between the organization / company and the citizen / client, for the completeness of the procedure
Integrable with expert systems used by the organization, such as:
Electronic Payment Systems
GIS systems
Document management systems or electronic files
Shift management systems
BPM (Business Process Management) tools
Agility in the implementation of procedures based on definitions, based on its configuration capabilities by parameters
Profits
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Minimizes the presence of the citizen / client in the organization for all types of procedures
Maintains direct and constant communication on the evolution of the request
Provides a service that promotes transparency in public management
It has real information, in real time, to improve management
Guarantees compliance with the defined process in all its stages
Simplifies usability for the citizen based on a homogeneous design for all procedures




